RIYADH: Saudi Arabia’s facilities management landscape is poised for a major technological leap forward following Muheel’s selection of MRI Software as its strategic digital transformation partner — a move expected to accelerate the shift toward predictive, data-driven and fully integrated FM operations across the Kingdom.
The collaboration will see the rollout of MRI Evolution, an advanced CAFM solution engineered to bring greater operational intelligence to facilities management. The platform provides live insight into asset condition, automates maintenance workflows and strengthens lifecycle planning — shifting FM operations from reactive management to proactive and performance-focused execution.
Adopting a structured phased strategy, Muheel plans to first elevate its B2B operational efficiency before activating broader capabilities including comprehensive energy management frameworks, property management integration, enhanced customer services for the B2C segment, and advanced IoT-based monitoring delivering real-time and predictive maintenance intelligence.
Centralising operational data into MRI’s digital environment will enable more informed decision-making while boosting workforce efficiency. The platform’s analytics, live dashboards and reporting capabilities are expected to enhance transparency while supporting stronger customer confidence through measurable performance outcomes.
Muheel Acting CEO Muhammad Irfan Khokhar highlighted that the partnership goes beyond technology implementation, representing a strategic evolution in how FM services are delivered in Saudi Arabia. He stressed that the initiative aligns closely with Vision 2030 objectives and reflects a commitment to industry leadership through innovation, sustainability and operational excellence.
MRI Software CEO Patrick Ghilani meanwhile reaffirmed the company’s long-term commitment to empowering leading FM organisations in the Middle East. He emphasised that the collaboration with Muheel showcases how technology can redefine service standards and drive meaningful business transformation across the FM sector.
The programme incorporates robust cybersecurity, data protection and regulatory alignment, ensuring Muheel’s digital evolution supports national governance standards. Implementation support, employee training and continuous system enhancement will form key pillars of the rollout.
Industry observers view this collaboration as a significant turning point for Saudi Arabia’s FM industry. By merging Muheel’s operational strength with MRI’s intelligent platform, the partnership is expected to influence future FM frameworks, setting new benchmarks for connected, efficient and future-ready facilities management.
